| EXCHANGES for size, style, color or for a different item will be handled promptly. We know it is difficult to order many of our items by internet or catalogue so we have made it our mission to have a process that is as simple and quick as possible.
Return your item using FED EX, UPS, or via USPS(insured) so that you can track it if it should go astray. Be sure to complete the return and exchange information on the packing slip that was included with your shipment OR include the full name & address & phone number that the order was placed under, along with how you would like us to handle your exchange or return.
TEN.O WILL PAY FOR THE RESHIPMENT OF YOUR EXCHANGED GRIP, APPAREL OR ANY ITEM SHIPPED WITH STANDARD SHIPPING CHARGES (items with a specific shipping charge will incur additional reshipment fees).
RETURNS for credit will also be handled promptly. We want you to be happy with your purchase and with TEN.O..
PLEASE make sure that your return or exchange is in acceptable condition:
Grips that have been chalked up, or the finger holes have been enlarged
or the soft swing inserts have been attached cannot be returned or
exchanged
Grips that have been used on the equipment cannot be returned or
exchanged.
Soiled apparel, for health reasons, cannot be exchanged or returned.
Customized items cannot be returned or exchanged.
PLEASE return or exchange your items in a timely manner. In rare instances some items are not returnable if an extended time has elapsed.
ITEMS MAY BE RETURNED TO:
GMR Gymnastics Sales, Inc.
Attn: Returns Department
6729 Marburt Road
Lithonia, GA 30058
800-241-9249
| 
